GeekSupportUsa ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our services.
1. Information We Collect:
Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and billing information. We collect this information to provide and improve our services, communicate with you, and process payments.
Technical Information: We may also collect technical information about your devices and usage of our services, including IP addresses, device identifiers, browser types, and usage patterns. This information helps us diagnose technical issues, improve our services, and ensure security.
2. How We Use Your Information:
Service Delivery: We use the information we collect to provide and deliver our services, including troubleshooting technical issues, optimizing device performance, and offering technical support.
Communication: We may use your contact information to communicate with you about your service requests, updates to our services, promotional offers, and other relevant information.
Payment Processing: We use your billing information to process payments for the services you request. We do not store credit card or payment information on our servers; all payment processing is handled securely by our payment processor.
3. Information Sharing:
Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, processing payments, or performing other business functions. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.
Emergency support may be available outside of regular hours for urgent issues or by prior arrangement.
Legal Compliance: We may disclose your information when required by law or in response to legal requests, court orders, or government inquiries.
4. Data Security:
We take reasonable measures to protect the security and integrity of your personal information. We use industry-standard security protocols and technologies to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
Despite our efforts to secure your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Privacy Choices:
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
Access and Correction: You have the right to access and update your personal information held by us. If you would like to review or correct your information, please contact us using the information provided below.
6. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate channels.
In no event shall our total liability exceed the fees paid by the user for the specific Services rendered.
7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]..
By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Last updated: 28-02-2024